Shipping policy

Tahani Boutique | Shipping Policy

Thank you for shopping with Tahani Boutique. We are dedicated to ensuring your beautifully curated hijab gift boxes and collections arrive safely and promptly. Please review our shipping and delivery guidelines below.

1. Processing Times

Standard Orders: All standard orders are processed and prepared within 1–2 business days.
Custom / Gift Box Orders: Because our "Create Your Own Gift Box" options require careful curation and assembly, please allow 2–3 business days for processing before shipment.
Note: Orders are not processed or shipped on weekends or public holidays.

2. Shipping Rates & Delivery Estimates

We offer a variety of shipping options to meet your needs. Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	3–5 business days	Free
Express Shipping	1–2 business days	£7
International Shipping	7–14 business days (depending on location)	Calculated at checkout

> Please Note: Delivery delays can occasionally occur due to carrier peak seasons or customs processing.

3. Shipment Confirmation & Tracking

Once your order has been handed over to the courier, you will receive a Shipment Confirmation email containing your tracking number(s).
The tracking number will become active within 24 hours of notification. You can use this to monitor your luxury box right to your doorstep.

4. Customs, Duties, and Taxes

Tahani Boutique is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, duties, etc.).

5. Damages and Missing Packages

We take utmost care in packaging your items so they arrive in pristine condition.

If you receive your order damaged, please contact the shipment carrier or our customer support team immediately to file a claim.
Please save all packaging materials and damaged goods before filing a claim, and take photos of the box as it arrived to help us resolve the issue swiftly.

6. Incorrect Delivery Addresses

Please double-check your shipping address at checkout. Tahani Boutique is not responsible for delivery failures due to incorrect or incomplete addresses provided by the buyer.
If a package is returned to us due to an incorrect address, a re-shipping fee may apply.